Shipping policy

At TEE, we’re committed to getting your order to you quickly, safely, and with full transparency.

Processing Times

• All orders are processed within 1 business day (excluding weekends and public holidays).
• You’ll receive a confirmation email once your order has shipped, including tracking details.

Shipping Rates & Delivery Estimates

• We ship Australia-wide using trusted carriers such as Australia Post, Sendle, or couriers (depending on your location and order size).
• Standard Shipping: 2-5 business days*
• Shipping charges for your order will be calculated and displayed at checkout

*Delivery times are estimates and may vary depending on your location and carrier delays outside of our control.

Free Shipping

We offer free standard shipping on orders over $69.99.

PO Boxes, Parcel Lockers & Remote Areas

• We deliver to PO Boxes and Parcel Lockers.
• Remote/rural addresses may take longer to receive deliveries.

Order Tracking

Once your order has shipped, you’ll receive an email with a tracking number. You can use this to follow your delivery’s progress.

Delays

While we always aim to meet the above delivery times, delays may occasionally occur due to factors beyond our control (e.g., courier delays, natural disasters, or busy holiday periods).

International Shipping

Currently, we only ship within Australia.

Damages or Lost Parcels

Please inspect your order upon arrival and contact us immediately if your item is damaged or missing. We’ll work with you and the courier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping or special delivery requests, please reach out at hello@teeneverydayessentials.com.au.